
Collaborative team player • Confident team leader • Customer Experience Champion

SUMMARY
Marketing and ecommerce professional with over 25+ years marketing system management experience and strong creative design skills.
Drives CRM customer journey mapping, analyses touch points to maximise commercial opportunities and optimise for scalable growth.
Oversees technology transformation projects, passionate in website management for consumer brands with a proven track record of delivering growth against KPIs.
Drives sales performance by championing CRM, EDM, UX, CX and SD. Develops brand via data analytics, content strategy with knowledge of Omni-Channel and user experience (UX) workflow.
Serves as both manager / team leader and an individual contributor in fast-paced, multi-brand environment.
Strong communicator, curious and dare to create out-of-the box solutions including working with IMAX on a bespoke marketing partnership and developing online learning platform for a niche.
Broad sector expertise across healthcare, online retail, ecommerce (18+ years), education, wellbeing and engineering industries.
Broad sector expertise across healthcare, SME, retail, FMCG, ecommerce, education, wellbeing, consulting and engineering industries.
Creativity, attention to detail, teamwork and the ability to work on diverse projects simultaneously with a smile.
Core Technical Excellence
Online Marketing
Photoshop & Photography
Online Learning System
Graphic Design
Marketing Partnerships
Content Creation
Web Build & Management
EDM & CRM
Social Media
Soft Skills
Tenacious
Innovative
Self Starter
Team Player
Communicative
Strong Time Management














